These Terms & Conditions govern your use of the QReturn platform. By accessing or using QReturn, you agree to follow these rules, responsibilities, and limitations as part of our community-powered lost and found platform.
To use features such as reporting lost/found items, messaging, or receiving notifications, a QReturn account is required. Users must provide accurate information and verify their identity to help maintain a safe and trusted community.
Identity Verification:
During registration, you may be asked to provide a valid NIC or official ID. This verification helps:
Your ID is securely stored and only used for verification. It is never shared unless required by law. Failure to provide valid information may limit access to certain features or lead to account suspension.
By using QReturn, you agree to use the platform responsibly and legally. You must not:
Violations may result in temporary or permanent account suspension and, when applicable, legal action.
QReturn provides tools for reporting, locating, and communicating about lost and found items. However, we are not responsible for the accuracy of user-submitted reports or ownership disputes. When claiming an item, you may need to present proof of ownership such as photos, receipts, or verification through your QReturn account.
By using QReturn, you agree to our Privacy Policy. Personal data such as your name, contact details, location (with consent), ID copies, and chat messages are handled securely and transparently. QReturn never sells or trades your personal information and follows all applicable data protection regulations.
Items registered on QReturn receive unique QR codes. These are used to identify items and help reconnect them with their owners. Users must not tamper with, share, or misuse QR codes belonging to others. Unauthorized scanning or manipulation may lead to account suspension.